Moisture Shampoo

We want you to absolutely love your JAM Glam Studio products. If something isn’t quite right, we’ve got you covered with a simple, stress-free exchange policy. • 30-Day Window: Products may be exchanged or returned for store credit within 30 days of purchase with proof of purchase. • Condition: Items must be unopened or gently used due to dissatisfaction. • Store Credit Only: Because we’re a small, independent salon, all eligible returns are issued as store credit toward any future purchase or service instead of a cash refund. • Final Sale Items:  Clearance items are final sale unless defective. • Damaged or Incorrect Items: If your product arrives damaged or we make a mistake, contact us within 7 days so we can replace or refund it right away. • Return Shipping: Customers are responsible for the cost of return shipping unless the item arrived damaged, defective, or incorrect. In those cases, JAM Glam Studio will provide a prepaid return label or replacement at no charge.

All orders are shipped directly from our Elkhorn, WI studio with care • Shipping Area: We currently ship within the continental United States only. • Flat Rate: A flat $9.95 shipping and handling fee applies to all orders under $100. • Free Shipping: Enjoy free standard shipping on orders over $100.  • Processing Time: Orders ship within 1–2 business days, Monday through Friday. • Delivery Time: Most packages arrive within 3–5 business days once shipped. • Damaged or Incorrect Items: If your order arrives damaged or incorrect, please contact us within 7 days so we can make it right.

This helps us keep our prices fair, our quality high, and your products delivered safely.